Royal Mobile Detailing LLC is committed to providing quality automotive detailing services and a positive customer experience.
Cancellation and Rescheduling
We understand that plans change. If you need to cancel or reschedule an appointment, please contact us as soon as reasonably possible. We currently do not charge a standard cancellation fee or require a deposit to book an appointment. Repeated missed appointments or last-minute cancellations may affect our ability to accept future bookings.
Weather-Related Rescheduling
Because Royal Mobile Detailing LLC provides mobile services, weather conditions may occasionally prevent us from safely or effectively completing a scheduled service. If we need to postpone an appointment because of weather or other conditions outside our reasonable control, we will work with the customer to reschedule the service.
Refunds for Completed Services
Due to the labor, time, and products involved in mobile detailing, completed services are generally not refundable. If you are dissatisfied with any portion of your detail, please contact us as soon as possible after the service. We will review the concern and, when appropriate, may offer to inspect or correct the affected area. Any refund, partial refund, service correction, or other resolution will be determined based on the individual circumstances.
Online Payments
If a payment is made online for a service that is subsequently canceled before the service is performed, please contact us regarding the payment. Approved refunds will be returned through the original payment method when possible. Processing times may vary depending on the payment provider or financial institution.
Contact Us
Questions regarding cancellations, payments, or refunds may be directed to our contact information below.